1. GENERAL

1.1 These Terms and Conditions regulate access to and use of the website operated by Mawenzi Utilities Solutions (“the Provider”), including all related pages, systems, and online platforms (collectively referred to as “the Website”).

1.2 By visiting, browsing, or interacting with the Website, you (“the User”) acknowledge that you have read, understood, and agreed to comply with these Terms and Conditions.

1.3 All Website content is the property of the Provider unless otherwise stated. No portion of the Website may be reproduced, distributed, altered, or commercially exploited without prior written consent.

1.4 Certain provisions within these Terms may:

- Limit the Provider’s liability

- Allocate risk to the User

- Require indemnification by the User

- Contain acknowledgements of fact

Users are advised to review these clauses carefully.

2. LEGAL CAPACITY

2.1 The User confirms that they possess the necessary legal authority to accept these Terms.

2.2 Where the User acts on behalf of a company or other legal entity, the User warrants that they are authorised to bind that entity to these Terms.

2.3 If acting for a juristic person, the User may be held personally liable where applicable by law.

3. ELECTRONIC INTERACTIONS

3.1 The User consents to receiving communications electronically.

3.2 Any notices, disclosures, or agreements transmitted via electronic means shall be deemed valid and legally binding.

4. WEBSITE SERVICES

4.1 The Website may provide:

- Informational material

- Digital tools

- Client portals

- Utility-related services

- Interactive features

4.2 Use of the Website and its Services occurs entirely at the User’s own discretion and risk.

4.3 Where login credentials are issued, the User is responsible for maintaining confidentiality and safeguarding account access.

4.4 The Provider reserves the right to suspend or terminate user access where misuse, abuse, or security risks arise.

4.5 Prohibited conduct includes, but is not limited to:

- Impersonation

- Unauthorised access attempts

- Transmission of malicious material

- Unlawful data collection

- Activities causing harm to systems or users

5. PERSONAL DATA

5.1 The Provider may collect and process Personal Information necessary for Website functionality and service delivery.

5.2 Such information may include:

- Identification details

- Contact information

- Technical usage data

- System interaction metrics

5.3 Personal Information may be used for:

- Service provision

- Customer communication

- Operational improvements

- Analytics and performance monitoring

- Lawful marketing activities

5.4 All processing of Personal Information is governed by the Provider’s Privacy Policy.

5.5 Failure to supply required information may limit Website features or Services.

6. SECURITY LIMITATIONS

6.1 While reasonable technical safeguards are implemented, the Provider cannot guarantee absolute security.

6.2 The Provider shall not be liable for:

- External system breaches

- Device vulnerabilities

- Network failures

- Data interception

6.3 Users assume responsibility for protecting their own devices and connections.

7. THIRD-PARTY RESOURCES

7.1 The Website may reference or link to external services or websites.

7.2 The Provider accepts no responsibility for third-party content, systems, or business practices.

7.3 Engagement with third-party services occurs at the User’s own risk.

8. REPRESENTATIVE USE

Users accessing the Website on behalf of third parties warrant that they have appropriate authority to do so.

9. MODIFICATIONS TO TERMS

9.1 The Provider may revise these Terms at any time.

9.2 Updated Terms become effective upon publication.

9.3 Continued use of the Website constitutes acceptance of amendments.

10. DISCLAIMER OF WARRANTIES

10.1 The Website and its Services are provided on an “as available” basis.

10.2 No guarantees are made regarding:

- Availability

- Accuracy

- Reliability

- Suitability for specific purposes

11. LIMITATION OF LIABILITY

To the maximum extent permitted by law, the Provider shall not be liable for:

- Direct or indirect losses

- Consequential damages

- Data loss

- Service interruptions

- Business disruptions

12. CASUAL ACCESS

Users may browse the Website without registering.

Technical information such as IP addresses and usage data may still be collected.

13. ACCEPTABLE USE

Users agree not to:

- Use the Website unlawfully

- Interfere with Website security

- Engage in fraudulent activity

- Misuse digital Services

Violations may result in restricted access and legal remedies.

14. INTELLECTUAL PROPERTY

All Website materials, including design, text, graphics, logos, and software, remain the intellectual property of the Provider or its licensors.

Unauthorised usage is prohibited.

15. APPLICABLE LAW

These Terms are governed by the laws of the Republic of South Africa.

Any disputes shall fall under South African jurisdiction.